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Technical Support & Engineering Services

Sécheron provides comprehensive technical assistance and troubleshooting both on-site and online. On-site support covers short-circuit and performance tests, substation audits, diagnostics, software upgrades, high current injection tests, and protection relay testing. Customers can also submit requests online through a dedicated ticketing system, ensuring quick and efficient solutions tailored to their needs.

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After-sales Services for Electrical Safety Solutions
After-sales Services for Traction Power Systems
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After-sales Services for Electrical Safety Solutions
After-sales Services for Traction Power Systems

Seamless Support, Anytime, Anywhere – Comprehensive Technical Assistance with Sécheron.

Technical assistance and troubleshooting can be provided on-site or on-line.

On-site support includes:

  • Short-circuit and performance tests
  • Substation audits and diagnostics
  • Software upgrades and configuration updates
  • High current injection test (IDS testing)
  • Protection relay testing

Any request can also be raised on-line, through the dedicated ticketing homepage.

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Talk to us about your service needs

Just fill out the form and we will get in touch as soon as we can. Each support request gets a unique ticket number for you to track its progress online

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