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After-sales Services
Sécheron is not only an equipment manufacturer, but also a flexible and reliable partner for all after-sales related questions.
We support your business with a wide range of services from the supply of specific spare parts, repairs, or system and product training. Furthermore, our experts assist with custom solutions in case of any obsolescence or replacement needs, and perform the maintenance of equipment delivered.
Services
Our after-sales solutions ensures project continuity, high equipment performance, and extended life cycles for rail vehicles, traction substations and power supply stations, while reducing operational costs and risks for end users.
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Spare Parts & Obsolescence Management
Having spare parts readily available ensures fast repairs, minimizing downtime and saving on urgent delivery costs and lead times.
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Repairs & Calibrations
Sécheron’s global Service Centers provide efficient local repair, overhaul, and testing, ensuring product quality, reliability, and safety.
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Service Level Agreements & Maintenance Contracts
Subcontracted maintenance prevents breakdowns, detects premature wear, and extends equipment lifespan, reducing costly repairs and future investments.
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Modernization & Retrofits
Sécheron offers modernization and retrofit solutions for traction substations, replacing obsolete elements and enhancing functionality.
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Technical Support & Engineering Services
Sécheron offers on-site and online technical support, including testing, audits, diagnostics, and software updates, with online ticketing available.
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Digital Services
IOMS is a SaaS platform for optimizing substation operations with intelligent monitoring and predictive maintenance features.
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Training & E-learning
Sécheron offers diverse training programs, from e-learning to classroom sessions, enhancing integration, operation, and maintenance of their products.