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  Request for RMA
  Contact Us – Service (Repair page)

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  First name*

  Last name*

  Email address*

  Phone

  Company name*

  Customer number

  Please enter a number greater than or equal to 0.

  Country*

  — Select country —AfghanistanAlbaniaAlgeriaAndorra, Principality ofAngolaArgentinaAustraliaAustriaAzerbaidjanBahrainBangladeshBelgiumBelizeBelarusBoliviaBosnia-HerzegovinaBrazilBulgariaBurkina FasoCameroonCanadaCentral African RepublicChadChileChinaColombiaCongoCosta RicaCroatiaCubaCzech RepublicDenmarkEl SalvadorEgyptEstoniaEthiopiaFinlandFranceGabonGambiaGeorgiaGermany (OTHERS)Germany (SIEMENS)GhanaGreat BritainGreeceGuatemalaHondurasHong KongHungaryIndiaIndonesiaIranIraqIrelandIsraelItalyIvory CoastJamaicaJapan (HITACHI)Japan (MITSUBISHI)Japan (OTHERS)Japan (TOSHIBA)JordanKazakhstanKenyaKorea (South)KuwaitKyrgyz Republic (Kyrgyzstan)LatviaLebanonLibyaLithuaniaLuxembourgMacedoniaMadagascarMalaysiaMaliMaltaMexicoMoldaviaMongoliaMontenegroMoroccoMozambiqueNamibiaNepalNetherlandsNew ZealandNicaraguaNigeriaNorwayPakistanPanamaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaSaudi ArabiaSenegalSerbiaSingaporeSlovak RepublicSloveniaSomaliaSouth AfricaSpainSri LankaSudanSwedenSwitzerlandSyriaTadjikistanTaiwanTanzaniaThailandTogoTunisiaTurkeyTurkmenistanUgandaUkraineUnited Arab EmiratesUnited StatesUruguayUzbekistanVenezuelaVietnamYemenZaireZambiaZimbabwe

  Delivery address*

  Invoice address (if different from delivery address)

  Type of Product*

  — Select product type —Components / RS, IS, XMS, BW range – roof switchComponents / SW – disconnect switchComponents / BTE range – disconnect switchComponents / UR4-6-10-15 range – DC circuit breakerComponents / UR26-36-40-46 range – DC circuit breakerComponents / UR60-80 range – DC circuit breakerComponents / BVAC or MACS – AC circuit breakerComponents / BMS, PCC or SEC range – contactorsComponents / MODBOX® – integrated systemsComponents / OthersTraction Power Systems/ MIU/VM/VP Measuring AmplifierTraction Power Systems / SEPCOS Protection RelayTraction Power Systems / ORS Outdoor Railway SwitchTraction Power Systems / OTHERS

  Part number

  Serial number*

  Number/Name of the substation and the cubicle

  Customer Reference*

  Are the goods still under guarantee?*

  Yes

  No

  Fault Summary*

  Fault details*

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• 

  Request for Quotation
  Contact Us – Application / Product

  Contact for application & product pages

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  First name*

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  Email address*

  Phone

  Company name*

  Country*

  — Select country —AfghanistanAlbaniaAlgeriaAndorra, Principality ofAngolaArgentinaAustraliaAustriaAzerbaidjanBahrainBangladeshBelgiumBelizeBelarusBoliviaBosnia-HerzegovinaBrazilBulgariaBurkina FasoCameroonCanadaCentral African RepublicChadChileChinaColombiaCongoCosta RicaCroatiaCubaCzech RepublicDenmarkEl SalvadorEgyptEstoniaEthiopiaFinlandFranceGabonGambiaGeorgiaGermany (OTHERS)Germany (SIEMENS)GhanaGreat BritainGreeceGuatemalaHondurasHong KongHungaryIndiaIndonesiaIranIraqIrelandIsraelItalyIvory CoastJamaicaJapan (HITACHI)Japan (MITSUBISHI)Japan (OTHERS)Japan (TOSHIBA)JordanKazakhstanKenyaKorea (South)KuwaitKyrgyz Republic (Kyrgyzstan)LatviaLebanonLibyaLithuaniaLuxembourgMacedoniaMadagascarMalaysiaMaliMaltaMexicoMoldaviaMongoliaMontenegroMoroccoMozambiqueNamibiaNepalNetherlandsNew ZealandNicaraguaNigeriaNorwayPakistanPanamaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaSaudi ArabiaSenegalSerbiaSingaporeSlovak RepublicSloveniaSomaliaSouth AfricaSpainSri LankaSudanSwedenSwitzerlandSyriaTadjikistanTaiwanTanzaniaThailandTogoTunisiaTurkeyTurkmenistanUgandaUkraineUnited Arab EmiratesUnited StatesUruguayUzbekistanVenezuelaVietnamYemenZaireZambiaZimbabwe

  Scope of Request*

  — Select type of product —High Voltage Switches, Breakers & 2:Components/Rolling Stock & Fixed InstallationDC Traction Substations & Related ServicesAC Traction Substations & Related ServicesPower Conversion (Rectifiers, inverters and converters)

  Request summary*

  Request details*

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• 

  Request for Technical Support
  Request for technical support

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  Country*

  — Select country —AfghanistanAlbaniaAlgeriaAndorra, Principality ofAngolaArgentinaAustraliaAustriaAzerbaidjanBahrainBangladeshBelgiumBelizeBelarusBoliviaBosnia-HerzegovinaBrazilBulgariaBurkina FasoCameroonCanadaCentral African RepublicChadChileChinaColombiaCongoCosta RicaCroatiaCubaCzech RepublicDenmarkEl SalvadorEgyptEstoniaEthiopiaFinlandFranceGabonGambiaGeorgiaGermany (OTHERS)Germany (SIEMENS)GhanaGreat BritainGreeceGuatemalaHondurasHong KongHungaryIndiaIndonesiaIranIraqIrelandIsraelItalyIvory CoastJamaicaJapan (HITACHI)Japan (MITSUBISHI)Japan (OTHERS)Japan (TOSHIBA)JordanKazakhstanKenyaKorea (South)KuwaitKyrgyz Republic (Kyrgyzstan)LatviaLebanonLibyaLithuaniaLuxembourgMacedoniaMadagascarMalaysiaMaliMaltaMexicoMoldaviaMongoliaMontenegroMoroccoMozambiqueNamibiaNepalNetherlandsNew ZealandNicaraguaNigeriaNorwayPakistanPanamaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaSaudi ArabiaSenegalSerbiaSingaporeSlovak RepublicSloveniaSomaliaSouth AfricaSpainSri LankaSudanSwedenSwitzerlandSyriaTadjikistanTaiwanTanzaniaThailandTogoTunisiaTurkeyTurkmenistanUgandaUkraineUnited Arab EmiratesUnited StatesUruguayUzbekistanVenezuelaVietnamYemenZaireZambiaZimbabwe

  Nature of request*

  — Select nature of request —Technical informationQuality point

  Scope of Request*

  — Select product type —High Voltage Switches, Breakers & 2:Components/Rolling Stock & Fixed InstallationDC Traction Substations & Related ServicesAC Traction Substations & Related ServicesPower Conversion (Rectifiers, inverters and converters)

  Request Summary*

  Request details*

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• 

  Request for On-site Intervention
  Contact Us – Service

  Contact form for service pages

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  Request details*

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• 

  Request for Training
  Contact Us – Service (Training & E-learning pages)

  Contact form for Training & E-learning pages

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  Request for Other Info
  Contact Us – Other Info

  Contact for application & product pages

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  Request summary*

  Request details*

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